We are always pleased to receive your comments about the work of Yorkshire & Humber TruckWatch and we are constantly thinking of new ways to improve our standards of working practice.

It is useful for us to know when we have done a good job, as well as when things have gone less well. This helps us maintain and enhance our service to all our stakeholders and customers.

In the unlikely event that you wish to complain about our level of service to you we want to hear about it. We will take your complaint seriously, and will address it and respond to it as quickly as possible. A member of our staff will be in touch with you within 48 hours of your complaint.

How to send us your comments and feedback

You can send us your comments or complaints on our service, which we will deal with confidentially, by telephone, online or in writing within 48 hours of receipt.

By telephone

Helen Parr, Project Manager 0114 275 8757

Online

You can leave feedback or complaints about Yorkshire & Humber TruckWatch here Email

In Writing

If you wish to write to us with your comments or complaints about Yorkshire & Humber TruckWatch please write to:

Helen Parr
Project Manager
Yorkshire & Humber TruckWatch
4th Floor
Castle Market Buildings
Exchange Street
Sheffield, S1 2AH

Service recommendation

If Yorkshire & Humber TruckWatch recommends a service or organisation to you we will contact you within a month of referral to ensure that you have been satisfied with the service you have received. In the event you are not satisfied or wish to discuss the referral with us please go to Comments and Feedback on our website. We will respond to your query within 48 hours of receipt.